Shipping policy
Shipping Policy
Processing time All Lowkora items are made to order. Please allow 2-5 business days for your order to be produced before it is dispatched.
Delivery times Once dispatched, estimated delivery times are as follows:
- United Kingdom: 3-7 business days
- European Union: 7-14 business days
- International: 10-20 business days
Please note these are estimates only and are not guaranteed. Delays may occur due to customs processing or factors outside our control.
Shipping rates
- United Kingdom standard: £4.99
- United Kingdom express: £6.99
- United Kingdom free shipping on orders over £50
- European Union: £14.99
- International: £23.99
Tracking Once your order has been dispatched you will receive a confirmation email with tracking information so you can follow your order every step of the way.
Customs and import duties International orders may be subject to customs fees or import duties upon arrival in your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or delayed orders If your order has not arrived within the estimated timeframe please contact us at lowkorahelp@outlook.com with your order number and we will investigate with our fulfilment partner as quickly as possible.